Common queries answered
Frequently asked Questions
We typically process and ship all orders within 1–2 business days. Once shipped, delivery usually takes:
3–5 business days for standard shipping (within India)
5–10 business days for remote or rural areas
You’ll receive a tracking number via email or SMS as soon as your order is dispatched, so you can monitor its journey in real-time.
At Revive-Resale.com, your satisfaction is our priority! If you’re not completely happy with your purchase, we’re here to help.
✅ Return Policy
You can request a return within 7 days of receiving your order.
Items must be unused, in original condition, and with all packaging intact.
Returns are accepted only for damaged, defective, or incorrect items.
🔁 Exchange Policy
Exchanges are available only for the same product category (e.g., pet item for pet item).
If your item arrives damaged or defective, we’ll happily replace it at no extra cost.
If you need to update your shipping address, please contact us as soon as possible after placing your order.
You can reach our support team through our Contact Us page with the following details:
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Your order number
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Your correct shipping address
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Any additional information or corrections
We’re here to help with any questions or concerns you may have!
You can reach our Customer Support Team through the following options:
💬 Contact Form:
Visit our Contact Us page and fill out the form with your query. Be sure to include your order number (if applicable) for faster assistance.
📦 Order Issues:
For issues related to shipping, returns, or damaged products, please include photos and your order ID for quicker resolution.
If you realize that your shipping address is incorrect, please contact us immediately at support@revive-resale.com or via our Contact Us page.
Provide your:
Order number
Correct shipping address
We will do our best to update your address before your order is shipped.
Currently, Revive-Resale.com ships only within the United States.
If you’re located outside the US, we’re sorry but we are unable to process international shipments at this time.
Stay tuned—we hope to expand our shipping regions in the near future!
Whenever possible, we ship all items from a single order together in one package to make delivery easier for you.
However, if your order contains products from different warehouses or sellers, your items may arrive in multiple packages.
Don’t worry—you’ll receive tracking information for each shipment so you can keep an eye on all your packages.